Number of users

Professional
500

Enterprise
3,000

Enterprise
10,000

Enterprise
50,000

Enterprise
250,000

Issue reporting

Forums only Online Support desk Online Support desk Online Support desk Online Support desk

New features, service packs, patch updates

Yes Yes Yes Yes Yes

Annual Subscription*

$2,950 $4,950 $9,950 $19,950 $29,950

*Alle Preise in US Dollar. Stand: 14.05.2015.